Help & FAQs

Incorrect Sizes: If you find you have ordered an incorrect size, just contact me within 14 days of receiving your order and we’ll exchange it. Easy peasy. Only unworn, unwashed garments are exchangeable. 

Returns: Straight returns are not accepted, however you may return an unworn, unwashed item at your own expense for store credit. Please contact us first so we can watch for it. Credit will be issued in the form of a discount code after the item is received.

If There’s A Problem with a Garment: We try to check each garment before it ships,  but occasionally there can be flaws in the printing or the garments themselves that we miss. Other times, we just plain mess up and ship the wrong color or size.  If you find a problem, please use the contact form or email suzy@suzyswede.com about a getting a replacement.  We want you to LOVE your purchase!

Unless specified in the listing, we keep a good stock on hand so most items ship within 12-24 hours.  If you need your order by a certain date, please use the contact form, or email  suzy@suzyswede.com and we’ll do our best to accommodate you.  Once your order ships you’ll receive a tracking number in your email. 

FOR WHOLESALE SHIPPING INFORMATION CLICK HERE

We try to check each garment before it ships,  but occasionally there can be flaws in the printing or the garments themselves that we miss. Other times, we just plain mess up and ship the wrong color or size.  If you find a problem, please use the contact form or email suzy@suzyswede.com about a getting a replacement and we’ll take care of it right away! We want you to LOVE your purchase! 

The best way to determine your size is to measure a shirt you already own and love, then compare them to my size charts here: SIZE CHARTS

Unisex T-shirts:  Run true to size.

Women’s V-necks: Semi-Fitted. Run just a bit on the small side.   A little tighter through the body. If you prefer a more relaxed fit, I suggest going up a size.

Women’s Tanks: Run true to size with a nice flowy body so they’re never too tight.

Unisex and Women’s Raglan Baseball Tees: Run true to size. A nice generous, regular t-shirt type fit, not the “juniors” fit that you’ll find in some places.

Women’s Bella Off-shoulder Sweatshirts: Run just a bit on the small side. If you like longer sleeves and a less tight fit, I suggest going up a size.

No, you’re all set. All orders over $50 will be shipped via USPS Priority shipping from eastern Nebraska. Most Midwestern states are 2-days transit,  coastal states, Alaska, and Hawaii are 3-days transit. Most items are kept in stock and will ship within 24 hours, unless noted in the item description.

Sometimes! We occasionally run “double-dip” sale coupons where you can use more than one code.  To get the best discounts, be sure to join the VIP club.

Coupons are not eligible on wholesale orders.

Turn shirt inside out and wash on  delicate or gentle cycle in cold water. Hang to dry or use the lowest heat setting possible. Do not use liquid fabric softener or bleach of any kind.  

NOTE: Designs with heavy ink coverage will soften and crack over time, lending to the vintage look and feel. We meant for that to happen. 

Why does it happen? Our designs are printed with a screen printed ink process in which the ink basically sits on the surface of the material.  The ink is not embedded into the material or coloring the material itself. As garments are worn and stretched, the ink will begin to crack slightly on the surface. 

 

Check out the Help & FAQs page dedicated to wholesale accounts here.

Still have a question or need some help?