Frequently Asked Questions

Unless specified in the listing as a custom order item, most items ship within 12-24 hours. If you need your order by a certain date, please use the contact form, or email me at suzy@suzyswede.com and I’ll do my best to accommodate you.

No. All orders over $50 will be shipped via USPS Priority shipping from eastern Nebraska. Most midwestern states are 2-days transit,  coastal states, Alaska, and Hawaii are 3-days transit. Most items are kept in stock and will ship within 24 hours, unless noted in the item description.

The best way to determine your size is to measure a shirt you already own and love, then compare them to my size charts here: SIZE CHARTS

Unisex T-shirts:  Run true to size.

Women’s V-necks: Semi-Fitted. Run just a bit on the small side.   A little tighter through the body. If you prefer a more relaxed fit, I suggest going up a size.

Women’s Tanks: Run true to size with a nice flowy body so they’re never too tight.

Women’s Raglans: Run true to size. A nice generous, regular t-shirt type fit, not the “juniors” fit that you’ll find in some places.

Women’s Bella Off-shoulder Sweatshirts: Run just a bit on the small side. If you like longer sleeves and a less tight fit, I suggest going up a size.

Incorrect Sizes: If you find you have ordered an incorrect size, just contact me within 14 days of receiving your order. Garments are exchangeable, minus shipping costs. Straight returns are not accepted.  You have two options to do an exchange:

Option 1) Get your correct size as soon as possible. I’ll have you simply place a new order for the correct size. We’ll ship the new one right away. Then return the unworn, and unwashed garment at your convenience.  After the garment is received, a refund will be processed immediately, minus shipping expenses.  Be sure to contact us regarding the exchange so we can watch for your return.

Option 2) Not in a hurry? With this option, you’ll return the item first.  Before you send it back, however, we’ll have you purchase a shipping label that we’ll use to ship out your new item upon receipt of the return.  The new item will not be shipped until the return is received and the shipping label is purchased below. 

Purchase shipping for exchanges here:

Shipping for Exchanges

Shipping Address for Exchanges:  
Suzy Swede
PO Box 212
Weeping Water, NE  68463
Be sure to include a note stating the size you’d like to exchange for.

If There’s A Problem with a Garment: We try to check each garment before it ships,  but occasionally there can be flaws in the printing or the garments themselves that we miss. Other times, we just plain mess up and ship the wrong color or size.  If you find a problem, please use the contact form or email suzy@suzyswede.com about a getting a replacement.  We want you to LOVE your purchase!

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We try to check each garment before it ships,  but occasionally there can be flaws in the printing or the garments themselves that we miss. Other times, we just plain mess up and ship the wrong color or size.  If you find a problem, please use the contact form or email suzy@suzyswede.com about a getting a replacement.  I want you to LOVE your purchase!

Yes! I can special order in all kinds of brands, styles, and sizes.  Just contact me with your request.  All special order items must be pre-paid before I order them from my supplier. In most cases, special order items will be shipped out within 3-5 business days of payment. Sorry, but no exchanges for wrong sizes on custom ordered items.

Suzy Swede Creative offers wholesale pricing for resellers. Please contact me for details.

To get the longest life out of your new favorite shirt, we recommend turning garments inside out and washing using the delicate or gentle cycle with a low-temperature wash cycle program only. To dry, use the lowest heat setting possible. Do not use liquid fabric softener or bleach of any kind. The care instructions on the tags of the items are meant for the blank item and are not intended for an item with custom printing on it. If ironing is required, turn the shirt inside out and use a low heat setting, and iron around the printed area.

Prevent Cracked Ink: Screen printed tees have ink that basically sit on the surface of the shirt. The ink/design can begin to crack if the garment is washed and/or dried on too high of a heat setting.  It can also crack if the garment is stretched extensively.  Turning the garments inside out also helps reduce this, as they won’t be rubbed against other rough surfaces such as zippers or rivets.

 

Yes. The minimum order for a custom design is 12 shirts. I do custom t-shirts for family reunions, schools, sports teams, bands, etc.   Send me an email for details!